Cancellation, Replacement & Refund Policy

Order cancellation

You may request cancellation within two days of placing the order only if it has not been shipped. Once dispatched, cancellation is not available.

COD advance

The ₹650 COD confirmation advance is non-refundable, including customer refusal or return-to-origin cases.

Defective-on-arrival device

If the device is received defective, contact support promptly. The returned unit will be inspected. A verified manufacturing defect will be handled through repair or replacement as applicable.

Activated devices

An installed, activated or used GPS device cannot be returned.

Replacement timing

After the returned unit is received and verified, replacement processing generally takes approximately 15–30 days.

SIM and service fees

SIM activation, renewal and service charges are non-refundable.

To start a support case, WhatsApp or call +91 73000 66900 during support hours.