Terms & Conditions

Last Updated: October 2025

10-Year Guarantee
2-5 Years Free Recharge
7-Day Replacement

Why Our Terms & Conditions Matter

We believe in complete transparency. Our terms are designed to protect you while ensuring the best possible experience with Roxx GPS.

Clear Product Usage

Know exactly how to use your Roxx GPS device for vehicle tracking and security purposes.

Comprehensive Warranty

Rest easy with our 10-year guarantee against manufacturing defects. We stand behind our product.

Transparent Recharge

Enjoy 2-5 years of free recharge with clear policies on renewal and service continuation.

What Our Customers Say

RS

Rajesh Singh

"The 10-year warranty was a major selling point for me. When I had an issue, the replacement process was quick and hassle-free, just as their terms promised."

VP

Vikram Patel

"The 5-year free recharge with my Premium model was exactly as described in the terms. The tracking has been reliable and the customer support is excellent."

Common Concerns Addressed

We've simplified our terms to address the most common questions and concerns.

What if my device stops working?

Our products come with a 10-year guarantee against manufacturing defects, but this doesn't cover damage from mishandling, water, or unauthorized repairs.

What happens after the free recharge period?

After your 2-year (Basic) or 5-year (Premium) free recharge period ends, you can continue the service at our standard rates.

Can I get a refund if I'm not satisfied?

We offer a 7-day replacement for manufacturing defects only. Once activated or installed, devices are not eligible for refund.

What about signal and tracking issues?

Tracking accuracy depends on network and satellite data. We're not liable for inaccuracies due to third-party network issues or environmental factors.

Key Highlights of Our Terms

Our terms are designed with your interests in mind. Here are the most important aspects you should know about.

10-Year Guarantee

All Roxx GPS devices come with a 10-year guarantee against manufacturing defects, giving you peace of mind.

Free Recharge Period

Enjoy 2 years free recharge with Basic models and 5 years with Premium models, starting from activation.

7-Day Replacement

We offer a 7-day replacement for manufacturing defects, ensuring you receive a quality product.

Technical Support

Get support via phone or WhatsApp between 9 AM – 8 PM (Mon–Sat) for any technical issues.

Privacy Protection

We collect only essential data for activation and support, and store it securely for service purposes only.

Free Installation

Enjoy free installation in Jodhpur city. Installation fees may apply for other locations.

Terms & Conditions

Last Updated: October 2025

1. Introduction

Welcome to Roxx GPS, a brand of Advistorm Media LLP.

By accessing or purchasing from our website or authorized sellers, you agree to these Terms and Conditions.

Please read them carefully before using our products or services.

2. Product Usage

Roxx GPS devices are designed solely for vehicle tracking and security purposes.

Customers must ensure the device is installed correctly by a trained technician.

The product must not be used for unlawful tracking, spying, or invasion of privacy.

Advistorm Media LLP and Jai Enterprises are not responsible for any misuse of the device.

3. Warranty Policy

All Roxx GPS devices come with a 10-year guarantee against manufacturing defects.

The warranty does not cover:

  • Damage due to mishandling, fire, water, or physical impact.
  • Unauthorized repair or tampering.
  • SIM/network issues or recharge failure.

Warranty applies only when the device is used as per the manufacturer's instructions.

4. Recharge Policy

Roxx GPS devices include 2 years free recharge for Basic models and 5 years free recharge for Premium models.

After the free recharge period, customers can renew tracking services at standard rates.

Recharge validity begins from the date of first activation.

5. Refund & Replacement Policy

Roxx GPS offers a 7-day replacement for manufacturing defects only.

Activated, installed, or used devices are not eligible for refund.

To claim a replacement, customers must contact info@roxxgps.in or 7300066900 with proof of purchase.

6. Service & Support

Technical support is available via phone or WhatsApp between 9 AM – 8 PM (Mon–Sat).

Installation in Jodhpur city is free. For other cities, installation fees may apply.

Support may be provided remotely or through authorized dealers.

7. Liability Disclaimer

Roxx GPS uses network and satellite data for tracking. Performance may vary based on signal strength and environment.

Advistorm Media LLP is not liable for data loss, tracking inaccuracy, or service interruption caused by third-party network issues.

The company's maximum liability is limited to the purchase price of the product.

8. Intellectual Property

All trademarks, logos, designs, and content on roxxgps.in are the property of Advistorm Media LLP.

Reproduction or commercial use without written permission is strictly prohibited.

9. Privacy & Data Security

We collect basic customer data (name, contact, and vehicle details) for activation and support.

All data is stored securely and used only for service purposes.

Refer to our Privacy Policy for detailed information.

10. Changes to Terms

Advistorm Media LLP reserves the right to modify or update these Terms & Conditions at any time.

Any changes will be reflected on this page with an updated "Last Revised" date.

11. Governing Law

All disputes related to Roxx GPS products or services will be governed by Indian law and subject to the jurisdiction of Jodhpur, Rajasthan.

Ready to Experience Roxx GPS?

Explore our range of GPS tracking devices with industry-leading warranty and service terms.

10-Year Guarantee
Free Recharge Period
Free Installation in Jodhpur

Need Support?

+91-7300066900
info@roxxgps.in
10
YEAR
GUARANTEE

Our Guarantee: Your Peace of Mind

We stand firmly behind the quality and durability of our products. That's why every Roxx GPS device comes with a comprehensive 10-year guarantee against manufacturing defects.

What's Covered:

  • Manufacturing defects in materials and workmanship
  • Electronic component failures under normal use
  • Software issues related to core tracking functionality

Note: Our guarantee does not cover damage from mishandling, water exposure, unauthorized repairs, or SIM/network issues. Refer to Section 3 of our Terms for complete details.

Limited Time Offer!

Purchase any Roxx GPS Premium model this month and get an additional 6 months of free recharge (total 5.5 years)!

About Roxx GPS

Roxx GPS is a premium brand of Advistorm Media LLP, dedicated to providing high-quality GPS tracking solutions for vehicles. Our mission is to enhance vehicle security and provide peace of mind to our customers through reliable tracking technology.

With years of experience in GPS technology, we've developed products that combine durability, accuracy, and ease of use, all backed by our industry-leading 10-year guarantee.

Our Core Values:

Quality: We never compromise on the quality of our products and services.

Transparency: We believe in clear, honest communication with our customers.

Innovation: We continually improve our products to stay ahead of industry standards.

Customer Satisfaction: Your security and satisfaction are our top priorities.

Contact Information

Registered Address:

211, Hotel Ganpati Plaza, Osian, Jodhpur (Rajasthan) – 342303

Email:

info@roxxgps.in

Phone:

+91-7300066900

Support Hours:

9 AM – 8 PM (Mon–Sat)

Legal Information

Company:

Advistorm Media LLP

GST:

08AAUFA2648L1ZM

Governing Law:

Jodhpur, Rajasthan, India

Have Questions About Our Terms?